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Frequently Asked Questions

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Locations and Local Info

Campway’s and Truck Tops USA have 5 locations throughout the Bay Area: Campway’s in Santa Rosa, San Jose, Martinez, and Sacramento, and Truck Tops USA in Santa Rosa. Find a location nearest you.

All Campway’s and Truck Tops USA locations are open Monday thru Friday from 9:00am – 5:30pm and Saturday from 9:00am – 4:00pm. All locations are closed on Sunday.

Yes, all Campway’s and Truck Top USA locations offer professional installation services. In store, we provide installation for camper shells, roof racks, truck bed storage systems, and other accessories. Our experienced techs ensure that your gear is installed correctly and securely.

Yes! All locations welcome walk in’s during regular business hours. However, if you’re planning to have accessories installed, it’s recommended to schedule an appointment in advance.

Yes, we offer in store pickup at all of our store locations across California, including Santa Rosa, Sacramento, San Jose, Martinez, and Hayward. You can conveniently pick up your order directly from the store. For large or custom orders, it’s recommended to call ahead to confirm availability and schedule pickup.

For local delivery, you can check the product online to see if delivery is available and place your order directly through the website. You can also contact your nearest store to ask about delivery options for your specific order.

Yes, we have bilingual staff available to assist customers in both English and Spanish. If you’d like to confirm bilingual assistance at a specific location, it’s best to contact that store directly.

Yes, Campway’s stores showcases rooftop tents and overlanding gear in their showrooms, allowing customers to explore various models and configurations in person.

Camper Shells

Unfortunately, no. These products can be placed online, but must be picked up at a Campway’s or Truck Tops USA location designated during the order process.

Even though Campway’s is the number #1 retailer for camper shells and tonneau covers, and we stock more brands and models than any of our competitors, it just isn’t possible to stock every single size, color, and truck fit.

Manufacturers build camper shells, truck caps, and tonneau covers to order, and the lead time is typically 2-3 weeks. Need one sooner? Ask about our “expedite” and “loaner” options.

Yes. However, please note that there may be slight differences due to:

  • Steel surfaces look different than fiberglass surfaces when painted.
  • Truck manufacturers use three different paint suppliers.
  • Paint technologies can differ at each plant on the same type of vehicle. For example, “waterborne basecoat” or “high solids” paints are two different paint technologies that are often used to produce the same color and on the same model.
  • Paint application equipment like “mini bells”, “robotics”, “electrostatic” and “conventional spray” all apply paint differently, changing metallic and color appearances.
  • Fluid delivery and air pressure variations in OEM plants can greatly affect color match consistency.
  • A change in the same batch can even occur because of “metal flake shearing” due to constant mixing.
  • The variation of film builds on the same colors over different color primers can change the final color.
  • Multiple substrates on the car can affect color match consistency.
  • Temperature, humidity, differences in the line speed, and piping distances can all cause a variation in color.

SEMA, vehicle manufacturers, and paint suppliers are constantly working together to supply information that will improve the color match process.

We do! When confirming your camper shell, truck cap, or tonneau cover order, be sure to ask about installation services available at your designated pickup location.

Cab high camper shells match the height of your truck’s cab, offering a streamlined look and improved aerodynamics. High rise camper shells extend above the cab to provide additional interior space and headroom. The main difference comes down to how much vertical room you need. Cab high shells are ideal for hauling low profile gear, while high rise shells are better suited for camping, taller cargo, or added versatility.

Yes, many camper shells can be locked from the inside, depending on the model and locking system installed. Some shells come with interior locking mechanisms or can be upgraded with aftermarket solutions that allow you to secure the shell while inside, which is especially useful for camping or overnight stays. If interior locking is important to you, be sure to ask about available options during installation or customization.

Fiberglass camper shells are often considered better than aluminum ones for certain uses because they offer a more custom fit, improved insulation, and a smoother, more finished look that can be color-matched to your truck. They’re generally quieter on the road and provide better climate control. Aluminum shells, on the other hand, are lighter and more affordable, making them a great option for work trucks or those prioritizing utility over aesthetics. The best choice depends on your priorities, such as weight, durability, appearance, and budget.

The average weight of a truck camper shell typically ranges from 150 to 200 pounds, depending on the size, material, and features. Fiberglass shells tend to be heavier due to their solid construction and added insulation, while aluminum shells are usually lighter. Larger shells for full-size trucks will weigh more than those made for mid-size or compact pickups. Always check your vehicle’s payload capacity to ensure proper fit and safe usage.

To clean and maintain a camper shell, regularly wash it with mild soap and water to remove dirt, road grime, and debris. Avoid harsh chemicals that could damage the paint or window seals. Inspect the weather stripping and seals periodically to ensure they remain watertight and replace them if they show signs of wear. Lubricate locks and hinges with silicone spray to keep them functioning smoothly, and check mounting hardware to make sure the shell stays securely attached to your truck. Proper care will keep your camper shell looking great and performing well for years.

Getting a camper shell adds versatility, security, and protection to your truck. It shields your cargo from the weather, keeps gear out of sight, and can even be used for camping or sleeping on the go. Camper shells also improve aerodynamics which may help with fuel efficiency, and they can be customized with storage, lighting, or racks to fit your lifestyle whether for work, travel, or outdoor adventures.

Check out our Camper Shells 101 Guide

Shipping

Yes. We offer free shipping on orders $99+. Exclusions apply. Please see our shipping policy for complete details.

Our in-house lead time is 5-7 business days for most orders. Certain items including capital items may have longer lead times according to the manufacturer. Customers will receive an order confirmation by email after the order is sent to our warehouse for processing.

Returns

You can return or exchange any unused or defective merchandise by mail or at one of our California store locations. Returns made within 30 days of the order delivery date will be issued refund to the original form of payment. A 20% restocking fee will be deducted from your refund for most mailed returns. Exclusions apply. Please see our returns policy for complete details.

We only approve exchange requests for damaged or defective items.